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FAQs.

Everything you need to know before you step into the studio.

About Our Studio.

  • We are located in Limassol city center, easily accessible with private parking available for our clients.

  • Group Reformer Pilates classes and Ballet Barre classes.

  • Up to 12 clients per Reformer class and 7 clients for Ballet Barre.

  • All classes are taught in English. We welcome clients from all nationalities.

  • Absolutely—our instructors guide you through every step.

Booking & App.

  • All bookings are made through our app MyFitnessTrainer. Once you create an account, you can purchase and book instantly.

  • Yes, all bookings and payments must be made through the app.

  • Scan the QR code on our website or search 'MyFitnessTrainer' in the App Store. Use the first-time user credentials to create your account. Username: newmember | Password: S75001

  • Yes, up to two weeks in advance, depending on your package.

  • Choose your class and tap 'Join Waitlist'. You will receive a message if a spot becomes available.

  • Yes, all cancellations are managed through the app.

Payments & Packages.

  • Card payments through the app, Revolut, or cash.

  • Yes. You must have active credits in your account in order to book a class.

  • Single class, 5-class, 10-class, and 20-class packages.

  • All packages are valid for 2 months from the date of purchase.

  • Extensions are only offered with a medical certificate.

  • We currently offer flexible class packages instead of monthly memberships.

Cancellation Policy.

  • All cancellations must be made at least 12 hours before class—no exceptions.

  • Any cancellation made less than 12 hours before the class.

  • A credit will be deducted automatically.

  • No, all packages are non-refundable.

  • No, credits are personal and non-transferable.

Classes & Experience.

  • Comfortable workout clothing. Grip socks are mandatory for all classes and can be purchased at the studio for €10.

  • A towel for the reformer is recommended.

  • Please arrive 5–10 minutes before class.

  • Please contact us before booking so we can guide you to safe class options.

  • Yes—please inform the instructor before class. Participation depends on the type of injury.

  • Yes, with your doctor’s clearance.

  • No, we currently offer group classes only.

Studio Amenities.

  • Yes—secure digital lockers with PIN access.

  • We offer fresh filtered water in our kitchenette area. Disposable towels are available to purchase.

  • Yes—a cosy, minimalist lounge for our clients.

  • Yes—available exclusively for studio clients.

  • Yes, sauna bookings are made separately.

  • Through the same app used for class bookings.

Gifts & Events.

  • Yes—beautiful printed gift cards are available.

  • Yes—contact us to arrange a customised group session.

Other Questions.

  • 18+. Teens may join only with parental consent.

  • Yes, everyone is welcome.

  • No, we offer adult classes only.

  • For safety reasons, entry is not allowed after 20 minutes.

  • Via WhatsApp, Instagram, or our website contact form.

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